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Get Immediate Answers to Frequently Asked Tenant Questions

  • How quickly will you be able to get my property rented?
    We spend some time ensuring your property is ready for the rental market and attractive to potential tenants. The amount of time it’s on the market depends on competition, time of year, and the condition and price of your home. We will ensure it rents as quickly as possible to protect your rental income.
  • How do you price my property?
    We do an exhaustive analysis of comparable properties in the market and price your home accordingly. The goal is to earn you the most rent possible while minimizing your vacancy rate and ensuring we place the most qualified tenants.
  • What makes you different from other Property Management Companies?
    We believe we provide better communication and care for our customers because we’ve been in business for years. Working with us brings you a depth of knowledge that’s hard to find elsewhere. 04
  • What if my tenant doesn’t pay?
    Our strict tenant screening process greatly reduces the likelihood that your tenants won’t pay rent on time. However, bad things happen to even the best people, so if a tenant can no longer pay rent, we will begin the eviction process and place a tenant who can pay rent.

Move-In Checklist & Procedures

  • Complete an Online or Paper Rental Application at OUR WEBSITE and submit it with Application Fee to Management

  • Meet with Management to Review the Entire Lease Agreement before signing

  • Bring All Move-In Fees, Deposits and 1st Month’s Rent to Lease Signing in Certified Check or Money Order form

  • Collect all keys at lease signing (or at designated time of move in) including unit keys, common entrance keys and mailbox keys. Ensure all keys work properly prior to move in.

  • Inspect the Unit prior to Move-In, Take Photos and Voice any immediate concerns

  • Contact the US Postal Service, Electric, Gas and Cable providers to schedule service before move in.

  • Schedule a Move In Date and Time with Management. Move In Fees are allocated to preparation and cleaning of your unit and are not intended to cover common area or unit damage during move-in. Please be Careful during Move In!

  • Enjoy your new home!

Moving House
House tour

Move-Out Checklist & Procedures

  • An inspection will be conducted after move out; please contact management to schedule an inspection prior to your move.

  • Report any concerns or damage to the unit prior to move out to avoid unnecessary fines.

  • Call the US Postal Service and utility companies, including electric, gas and cable to schedule shut off on the day of move out.

  • All personal items must be removed from the property prior to move out inspection including all furniture, clothing, boxes, cookware and trash. Special Trash Pickup for large items left in allies and dumpster enclosures will be billed back to the tenant.

  • Remove all nails and picture hangers from unit walls

  • Ensure the unit is completely clean including all appliances, fans, baseboards, blinds, toilets, tubs, windows and floors.

  • Ensure no light bulbs are burned out and check to ensure all thermostats and alarms have fresh batteries.

  • Basically, leave the unit in the condition you would like to receive it!

  • Leave all sets of keys on the counter along with an accurate forwarding address for important mail

  • Stay in touch! We would love to have you again at one of our many apartments across Chicagoland! Also, Ask about our tenant referral program.

More Questions?

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